Privacy Policy

Adler Travel ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our services.

1. Information We Collect

We may collect the following personal information:

• Name
• Email address
• Phone number
• Travel preferences and inquiry details
• Communication history (emails, SMS, call notes)

We collect this information when you:

• Fill out a form on our website or funnel
• Schedule an appointment
• Contact us directly
• Engage with our services

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Send confirmations and reminders
• Provide travel planning services
• Respond to inquiries and requests
• Improve our services and customer experience

3. SMS & Email Communications

By providing your phone number and/or email, you consent to receive communications from Adler Travel, including appointment confirmations and reminders, service-related updates, and follow-up messages.

SMS Disclosure

• Message frequency may vary
• Message and data rates may apply
• You can opt out at any time by replying STOP
• Reply HELP for assistance

Email

• You may unsubscribe at any time using the unsubscribe link in emails

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only when necessary to:

• Provide requested services (e.g., travel suppliers, booking partners)
• Comply with legal obligations
• Protect our rights and prevent fraud

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain your information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal or regulatory requirements

7. Your Rights & Choices

You have the right to:

• Request access to your personal data
• Request corrections or updates
• Request deletion of your data (where applicable)
• Opt out of communications at any time

To make a request, contact us at: info@adlertravel.com

8. Third-Party Services

We may use third-party tools (such as CRM systems, email platforms, and booking tools) to operate our business. These providers are required to maintain appropriate data protection standards.

9. Cookies & Tracking

Our website may use cookies or tracking technologies to improve user experience and analyze website performance. You can control cookie preferences through your browser settings.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Information

Adler Travel Agency
1834 Whitney Avenue, Hamden, CT 06517
Email: info@adlertravel.com
Phone: (203) 288-8100