Susan Buxbaum

Susan Buxbaum has been navigating the luxury cruise world since 1984, and in four decades of specialization, she has developed an expertise that is virtually unmatched. She has sailed aboard virtually every ship in the ultra-luxury fleet (Crystal Serenity, Silver Muse, Seven Seas Explorer, Riviera, and dozens more), accumulating the firsthand experience that allows her to recommend not just a cruise line, but the specific ship, cabin category, itinerary, and dining preference that will deliver exactly the experience each client is seeking.

The ultra-luxury cruise segment is nuanced in ways that casual travelers rarely appreciate. The difference between Silversea and Regent Seven Seas is not merely a matter of price. It's a difference in food philosophy, itinerary design, onboard atmosphere, and service culture. Crystal attracts a particular type of traveler; Oceania attracts another. Susan understands these distinctions at the deepest level, and she uses that understanding to make recommendations that feel exactly right, because they are exactly right.

Beyond her expertise in the ships themselves, Susan brings a comprehensive understanding of the world's finest cruise destinations, from the Norwegian fjords and Baltic capitals to the Mediterranean's hidden coves and the remote Pacific islands that only expedition-class vessels can reach. She knows which ports reward a full day of exploration versus which benefit from a private guide booked through the ship, and she maintains the relationships with cruise line executives that translate into genuine perks for her clients: upgraded suites, shipboard credits, and the quiet assurance of knowing that someone who knows everyone is looking out for you.